Contact Us

Get in Touch With Us

We love hearing from you. Whether you have a question about a recent order, need help finding the perfect piece, or just want to share a story about how our jewelry found its way into your life, we are all ears. At JADEWAREHOUSE, we believe every conversation is a chance to build a lasting relationship, and we treat every message like a note from a friend.

Our team is based in beautiful Boulder, Colorado, and we take real pride in the personal touch we bring to every reply. When you reach out, you are not talking to a robot or a call center. You are talking to real people who care about your experience and want to make sure you feel supported every step of the way.

How to Reach Us

The quickest way to get in touch is through email. We check our inbox throughout the day, and we make it a point to respond to every single message within 24 to 48 hours. So whether it is a simple question or a detailed request, do not hesitate to write to us.

Email: [email protected]

Visit Our Office

If you are ever in the neighborhood, our doors are open. We love meeting our customers face to face and hearing about what brought you to JADEWAREHOUSE. Our office is a warm and welcoming space, and we are always happy to chat over a cup of coffee.

Address: 1250 Walnut Street, Suite 220, Boulder, CO 80302

Our Hours

We are here for you during the work week, Monday through Friday, from 9:00 AM to 5:00 PM Eastern Standard Time. If you send us a message over the weekend or on a holiday, please give us a little extra time. We will get back to you as soon as we are back at our desks, and we promise it will be worth the wait.

We look forward to hearing from you. Your questions, your feedback, and your stories mean the world to us, and we cannot wait to connect.